ChargePoint Home Flex Features and Settings

Make sure your home charger is connected to WiFi, then follow these steps to set reminders. If you’re not plugged in at the set time, we’ll send you reminder in the app.

Make sure your home charger is connected to WiFi, then follow these steps to find the right schedule based on your local utility rates. If you’d like, you can select a different time to charge. Just click the start and end times to change them. Set a different schedule for weekdays and weekends based on your needs.

Tip: If the app doesn’t select the right utility or rate plan for you, you can set your own in the app.

The SAE J1772 connector standard doesn't currently support communicating a battery's state of charge from a car to a charging station. However, you can see near real-time data about how much energy has been delivered and how many estimated miles of range you've added for every home charging session.

If you have a charging schedule set and need to charge immediately, just plug in, unplug and plug back in within a few seconds to start charging right away.

If your WiFi is down or disconnected, ChargePoint Home will still charge your car on schedule or when you plug in (unplug and plug in again to charge right away on a schedule). Your stored home charging session data will become visible in the app the next time it goes back online.

Yes, you can upgrade the charging speed of ChargePoint Home Flex only if your electrician upgrades the charger’s circuit accordingly. See the equivalent FAQ in the ChargePoint HomeFlex Installation FAQs page. Otherwise, the station’s maximum output amperage will not change once amperage is set initially.

If ChargePoint Home Flex has not been activated and the appropriate amperage selected, it defaults to 16A charging for electrical safety. To set your charger to the correct amperage, click on the Home Charger section of the ChargePoint mobile app and follow the instructions to activate your station.

We currently do not support Alexa skills in Canada, but we’re working on it.

iPhone users can add the Siri shortcut in the ChargePoint app to make charging a breeze everywhere they go. Follow these steps to use Siri voice assistant to manage your home and public charging.

We currently do not have a Google Home integration for ChargePoint Home. However, this is a frequently requested feature from drivers and we’re incorporating into our product roadmap.

To make sure that there is no unauthorized use on your station, you can schedule charging in the ChargePoint app to only charge when you’ll be at home. If you need to charge at a different time, plug in, unplug and plug in again to start charging. You can also always check the charging status of your Home or stop charging remotely in the ChargePoint app.

The station’s glowing LED indicator shows you real-time charging status:

• Green: ready to charge (blinking green means a schedule is set)
• Blue: plugged in (pulsing blue means station is actively charging car)
• Red: something’s up – contact Support
• White: not connected to WiFi (blinking white means the station needs to be activated) 

Yes. Just follow these easy steps to adjust the brightness of the LED status ring and Wi-Fi indicator.

Plug-in stations are easy to unplug and move. To move the hardwired version, call an electrician.

Send your feedback to HomeFeedback@chargepoint.com and we’ll see what we can do.