Station owners create their own connection codes and provide them to drivers. ChargePoint cannot provide the codes to customers. If you need a code for a workplace charging station or similar...
Some stations require you to establish a connection to use them or offer special deals (like free or cheap charging) to drivers who connect to them. This might happen at workplaces, apartments, condos...
You can save certain stations to a Waitlist if you want to get in line for those stations on a regular basis. Log in into your account through the driver portal. Open the Waitlist tab, choose Create...
You can join a station’s Waitlist at any time using the ChargePoint app. If Join Waitlist doesn’t appear when you click on a station, Waitlist may not be enabled on that station or the station is...
When it’s your turn in line, accept the spot in the app and click Report a problem, then choose Car is blocking station. We'll put you at the front of the line and offer you the next spot that frees...
If you no longer need a charge when it’s your turn, simply click Leave Waitlist to give up your spot. To leave the Waitlist anytime, open the app, click above the map where it shows how many stations...
If you don’t respond when it’s your turn in line, you'll be automatically snoozed and the next person in line will be offered the spot. Each station owner sets the number of times a driver can snooze...
If every charging spot is in use, don’t worry, you have options. Sometimes you arrive somewhere — like work, a shopping center or the supermarket — and all the charging spots are being used by other...
