Assure

ChargePoint Assure

ChargePoint Assure®️ offers comprehensive monitoring, maintenance, support, and hassle-free issue resolution.

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How it works

Assure Issue Detection
1

Issue detection

Proactive monitoring discovers issues as soon as they occur, and ChargePoint responds within one business day.

Assure Remote Troubleshooting
2

Remote troubleshooting

ChargePoint® provides remote operations and maintenance support.

Assure Service Restoration
3

Service restoration

Parts are typically shipped within 3-5 days, then ChargePoint makes on-site repairs on the next business day after they arrive.

24/7 proactive station monitoring

Have peace of mind and plenty of time to focus on your business.

  • Avoid hassles

    Let ChargePoint handle the details of monitoring, maintenance, troubleshooting and repair. You’ll have more time to focus on what you do best: manage your business.

  • Minimize downtime

    Minimize business disruption with fast repairs, saving you unexpected and unbudgeted expenses while protecting your brand.

  • Gain peace of mind

    Get 98% EV charging uptime. Protect your investment through expert monitoring and a large network of field service partners. Even under heavy usage and unforeseen circumstances, we’ve got you covered.

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Assure